Local Company Celebrates 10-Year Anniversary of Two Employees
As Mr. Rooter® Plumbing of the Pee Dee celebrates its 10-year anniversary, the company also honors two employees, Allen Smith and Brenda King, who have been with the business since the beginning Smith, who is a plumbing technician, and King, a customer service representative, both work with customers on a daily basis.
“Customers return to our shop because they recognize the familiar faces of Allen and Brenda,” said Phillip Anderson, co-owner of the Hartsville-based business. “Their commitment and strong work ethic are valued in our Mr. Rooter family.” The plumbing shop focuses on providing outstanding customer service. For example, technicians put covers over their shoes when inside homes and businesses to protect and respect a customer’s property.
They also give customers the price before work is done to ensure there are no surprises about the cost of service. Mr. Rooter is open 24/7, and there are no overtime charges on nights, weekends and holidays.
For Michelle Anderson, co-owner of the plumbing company, having loyal employees like Smith and King is priceless.
“Allen and Brenda’s devotion and dependability have strengthened our Mr. Rooter Plumbing business,” she said. “Their amazing service to our community is greatly appreciated.”
It’s also caught the eye of the Mr. Rooter corporate office. They will be featured in an upcoming Mr. Rooter newsletter. “It’s employees like Allen and Brenda that set Mr. Rooter Plumbing apart,” said Mary Kennedy Thompson president of Mr. Rooter Corporation. “They are great representatives of our brand, and we are lucky to have them as part of the Mr. Rooter team.”
About Mr. Rooter®:
Established in 1970, Mr. Rooter is an all-franchised, full-service plumbing and drain cleaning company with approximately 300 franchises worldwide. Recognized by Entrepreneur magazine among its “Franchise 500” and Franchise Times Top 200, Mr. Rooter franchisees provide services to both residential and commercial customers. Mr. Rooter began franchising in 1974 and is a subsidiary of The Dwyer Group, Inc. For more information or to find the location nearest you, please visit our Web site at www.mrrooter.com.
